This Privacy Policy describes how this marketplace (“Marketplace,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you use our website, services, and marketplace platform.
This marketplace connects buyers with independent third-party sellers (“Sellers”). Sellers operate independently and have their own privacy practices.
1. Information We Collect
We may collect the following categories of personal information:
a) Information You Provide Directly
- Name
- Email address
- Shipping and billing address
- Phone number
- Account credentials
- Messages sent through the marketplace
- Order and transaction details
b) Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and interactions
- Cookies and similar tracking technologies
c) Payment Information
Payments are processed by third-party payment processors (such as Stripe or PayPal).
We do not store full payment card numbers or sensitive financial information.
2. How We Use Information
We use personal information to:
- operate and maintain the marketplace,
- facilitate transactions between buyers and Sellers,
- process orders and payments,
- provide customer support and dispute facilitation,
- communicate important service or policy updates,
- prevent fraud, abuse, and unauthorized access,
- comply with legal and regulatory obligations.
3. Information Sharing and Disclosure
We may share personal information in the following circumstances:
a) With Sellers
Buyer information (such as name, shipping address, and order details) is shared with the Seller fulfilling the order so they can complete fulfillment, shipping, returns, and customer support.
b) With Service Providers
We share information with trusted third parties that provide services such as:
- payment processing,
- hosting and infrastructure,
- analytics,
- fraud prevention,
- customer support tools.
c) Legal Requirements
We may disclose information if required to do so by law, court order, or governmental request, or to protect our legal rights.
4. Seller Responsibility
Each Seller is an independent data controller with respect to information they receive through the marketplace.
Sellers are responsible for:
- complying with applicable privacy and consumer protection laws,
- using buyer information only for order fulfillment and related purposes,
- safeguarding personal data in their possession.
The Marketplace is not responsible for Sellers’ privacy practices.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- enable core website functionality,
- analyze site usage and performance,
- improve user experience.
You may control cookies through your browser settings. Disabling cookies may affect certain site features.
6. Data Retention
We retain personal information only for as long as necessary to:
- fulfill the purposes described in this policy,
- comply with legal, accounting, and regulatory requirements,
- resolve disputes and enforce agreements.
7. Your Privacy Rights (United States)
Depending on your state of residence, you may have the right to:
- request access to personal information we hold about you,
- request correction of inaccurate information,
- request deletion of certain personal information,
- opt out of certain data processing activities where applicable.
To exercise these rights, please use the contact method provided on the marketplace website.
8. California Privacy Rights (CCPA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:
- the right to know what personal information is collected and shared,
- the right to request deletion of personal information,
- the right to not be discriminated against for exercising privacy rights.
We do not sell personal information as defined by the CCPA.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
This marketplace is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third parties.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
13. Contact Information
For questions about this Privacy Policy or how personal information is handled, please contact us through the marketplace contact or support system provided on the website.