Effective Date: June 17, 2026
1. Purpose
These policies outline expected behavior for all users (buyers and sellers) on Moto Parts Base to ensure a safe, respectful, and trustworthy marketplace for motorcycle parts.
2. General Rules for All Members
- Be honest, respectful, and professional in all communications.
- Use the platform’s messaging system for all order-related communication.
- Do not share personal contact information (phone, email, social media, etc.) to bypass the platform.
- Comply with all applicable U.S. federal, state, and local laws.
3. Prohibited Behaviors
The following actions are strictly prohibited and may result in immediate account suspension or permanent ban:
- Harassment & Abuse: Threatening, insulting, discriminating, or harassing any user or staff member.
- Fraud & Misrepresentation: Providing false information in listings, profiles, or communications.
- Manipulation: Review manipulation, fake feedback, shill bidding, or artificially inflating sales.
- Spam & Advertising: Unsolicited advertising, bulk messages, or promoting external websites/businesses.
- Bypassing Platform: Attempting to complete transactions outside the platform to avoid fees or policies.
- Illegal Activities: Listing or selling prohibited/restricted items, money laundering, or any illegal conduct.
- Technical Abuse: Using bots, scripts, scraping data, or attempting to hack/exploit the platform.
- Impersonation: Pretending to be another user, staff member, or brand.
- Off-Platform Deals: Encouraging or agreeing to transactions outside Moto Parts Base.
4. Communication Rules
- Respond to messages within 24–48 hours (sellers especially during business days).
- Keep communication clear, polite, and relevant to the transaction.
- Do not use offensive language or share inappropriate content.
5. Feedback & Reviews
- Feedback must be honest and based on actual experience.
- You may not offer or accept compensation (money, discounts, free items) in exchange for reviews.
- Abusive or retaliatory feedback may be removed.
6. Enforcement & Consequences
Violations of these policies may result in:
- Warning
- Temporary suspension of account or listings
- Permanent account termination
- Forfeiture of funds (in cases of fraud)
- Reporting to law enforcement when appropriate
We use a combination of automated systems and human review to enforce these rules. Decisions are final.
7. Reporting Violations
If you encounter behavior that violates these policies, please report it immediately using the contact form on our website.
8. Contact Us
For questions about Member Behavior Policies, please use the contact form on our website only.
By using Moto Parts Base, you agree to follow these Member Behavior Policies. We reserve the right to update them at any time.